Starting as a small street-side shop and expanding into major department stores, Sin Ma Express quickly replicated its success. By incorporating our secret recipes into a streamlined system, we eliminated cumbersome paper manuals and the lag in communication software feedback. This approach accelerates employee training and helps them clearly understand their daily tasks. Performance records provide a solid basis for future evaluations, allowing managers to easily oversee every aspect of operations. This gives them more time to focus on menu development and new store openings.
Case Study
Moon Moon Food Chinese Cuisine｜Achieve Workflow Excellence with System-Guided Self-Learning
With the system, employees can clearly understand their job responsibilities and the expected standards, reducing the likelihood of missing details. Over time, they become familiar with their tasks and adhere to standards more efficiently. The system also reduces paper records, supporting environmental sustainability and allowing for more effective monitoring of standard procedures. Store managers can update and define tasks for different areas in real-time, ensuring employees receive the latest instructions. This feature enables managers to track which positions need assistance and evaluate employee performance, leading to better overall store management.
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